Entries by Craig M

It Was The Wrong Question To Ask

I recently received an email asking, “What’s the best time management book?” I replied, “There’s no point in suggesting a book, because you won’t make the time or commitment to read it. But I can suggest these five things. When you’ve done these I will suggest a book.” 1. Be committed to change because it’s […]

Six Ways You are Screwing Up Your Brand

Everything you say and do impacts your personal brand. I should know, I’ve screwed up many times with things I’ve said and done. But enough me, let’s talk about you and the six ways you are screwing up your brand. 1. Please do not send me a Christmas or holiday card. I know people mean […]

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Five Low Cost, High Impact Ways To Dramatically Improve Your Client Satisfaction

Everyday our blender gets used multiple times. According to the digital screen on the base I’ve used it more than 1,800 times. I had been under the impression that it was basically indestructible. That is, until a few weeks ago when the jug cracked. Long story short, I tweeted at Blendtec, they provided me with […]