, ,

Creating A Zero Churn Business

Creating a business with zero client churn sounds like a dream, an unattainable or fanciful hope or scheme, but it’s possible. I’ve done it and I’m about to do it again, this time with a B2C brand. I’ve been hustling products in and…

Why I'll Never Conduct An Employee Review Again

Official employee reviews, whether yearly, bi-annually, even quarterly are marred in cognitive bias. We're all subject to cognitive bias, those annoying glitches in our thinking that cause us to make questionable decisions and reach erroneous…